The VoIP market accelerates - January 2011

Another important factor has been the growing popularity of hosted VoIP solutions within the SME segment. In 2007, when the client base was low and operators were only beginning to increase their efforts in the area of promoting VoIP solutions, the number of new users started to grow fast. A year later, after a period of growth caused by the low base effect, the figure plummeted to the level of 23%, and in 2009 the market slowed down nearly completely, noting growth at the level of just 5%. This proved wrong the expectations of operators, who had been convinced the financial crisis would bring greater interest in internet telephony due to its lower costs.

The article is based on the report “VoIP market in Poland 2010. Development forecasts for 2011-2015 ”.