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IT outsourcing in Central and Eastern Europe 2009 - PMR special report

IT businesses worldwide have been seeking ways to relocate parts of their business process using IT and human resources to markets that offer lower costs and better development prospects. Outsourcing is not strictly related to the IT industry, but IT outsourcing accounts for the bulk of the entire outsourcing industry.

Near shoring, a process of outsourcing some of the business or IT processes to nearby countries, has become central to EU firms, which have been relocating significant parts of their work to the CEE region over the past decade. Another trend in the industry is the employment of multi-sourcing, a practice of the concurrent use of several providers to support a single activity or process, which has led to fiercer competition in the sector.

Only now PMR reveals one of its ICT reports on a free basis. Access it and find out about:

- types of IT outsourcing
- different aspects of Business Processes Outsourcing (BPO)
- potential threats and drawbacks of outsourcing
- background of outsourcing in the CEE region
- IT outsourcing providers and IT associations in CEE
- others companies' experiences from cases studies - IBM, Tata, TotalSoft, EPAM, S&T

... and even more on IT outsourcing in Bulgaria, the Czech Republic, Hungary, Poland, Romania, Slovakia, Ukraine and Russia.


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The report reveals the current status of the IT industry and examines the impact of the economic crisis on growth and expansion. It analyses market data and trends in detail and predicts the direction of future development, while pointing out various opportunities for investment in the computer hardware, software and services, and IT distribution segments.
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